Wells Fargo Bank, N.A.: The Fake Accounts Scandal

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Register as a Premium Educator at hbsp.harvard.edu, plan a course, and save your students up to 50% with your academic discount.

Publication Date:
December 12, 2019

Industry:
Financial Services

Source:
INSEAD

After building a solid customer base by cross-selling its financial service offerings, Wells Fargo was engulfed by a scandal over unauthorized accounts opened in customers’ names. Regulators discovered that hundreds of thousands of fake accounts had been opened by bank employees scrambling to meet sales quotas. Was it the work of rogue employees, or the result of an unethical corporate culture coupled with an unrelenting drive to “sell, sell, sell”?

Copyright © 2021 Harvard Business School Publishing. All rights reserved. Harvard Business Publishing is an of Harvard Business School.

Wells Fargo Bank, N.A.: The Fake Accounts Scandal

& References of Wells Fargo Bank, N.A.: The Fake Accounts Scandal|A&C Accounting And Services
Source

Leave a Reply