This is the story of the world’s most advanced digital society

This is the story of the world’s most advanced society

Named ‘the most advanced society in the world’ by Wired, Estonia h built an efficient, secure and transparent eco where 99% of governmental services are online. It is no surprise then that Estonians have designed numerous digital solutions to help tackle the COVID-19 pandemic crisis.

e-Estonia Briefing Centre is here to guide you through all the stages of isation and offer services that can be tailored to your needs, both in- and online.

We trace the most important events that led us here. It is not a path that can be copied, but the challenges we faced and the opportunities we found can inspire others to discover their own.

 

For us, e-Estonia h led to creating a society with more transparency, trust and efficiency. We have learned that developing e-solutions is not merely about adding something (a layer) but changing everything.

CHALLENGE

to build a fully functioning country from scratch, while knowing we cannot afford the bureaucracy of a developed democracy

Strategic outline for IT development, ratified by parliament 4 later.

CHALLENGE

politically turbulent times, establishing IT essential to solving the challenges facing society

EFFECT

1% of the GDP earmarked st state funding for IT

Country-wide IT infrtructure development initiative.

CHALLENGE:

catching up to the by uating local IT infrtructure and establishing computer skills a priority in schools.

EFFECT:

90% of the population uses the Internet regularly; #1 in the Development Index.

Online banking solutions developed by private banks.

CHALLENGE:

low population density means high cost for a nationwide network of bank o-ices.

EFFECT:

development of high-quality e-banking services encouraged people to get online, to embrace government e-solutions and to later use e-ID.

tabe and scheduler for streamlining governmental decision-making processes.

CHALLENGE:

reducing government bureaucracy, making e-solutions part of decision-making.

EFFECT:

the average length of cabinet meetings of the Estonian government h been cut from 4-5 hours to little 30 minutes.

Online tax declaration.

CHALLENGE:

maximising state tax revenue to support the growing needs of the developing society.

EFFECT:

declaring taxes now takes about 3 minutes online; 98% of people declare their income electronically.

A that ens drivers to pay for city parking via mobile phone.

CHALLENGE:

manng growing traffic in densely populated urban are, creating a modern and low-cost parking infrtructure.

EFFECT:

95% of parking fees are paid via mobile phones, Estonia’s m-parking solution h been adopted in countries around the world.

Distributed ta exchange layer for registers and information s.

CHALLENGE:

limited resources to create a national integration platform, ballooning ta exchange costs, public ta leaks from existing unsecure tabes.

EFFECT:

X-Road h become the backbone of e-Estonia, allowing the nation’s public and private sector information s to link up and operate in harmony. 99% of public services are accessible online 24/7.

identification bed on the mantory ID card.

CHALLENGE:

securely identifying residence using public and private e-services.

EFFECT:

98% of Estonians have an ID-card; signatures save 2% of GDP annually.

maximising accessibility to local and general elections.

CHALLENGE:

politically turbulent times, establishing IT essential to solving the challenges facing society

EFFECT:

one third of the votes in parliamentary elections are ct online; votes are ct from over 110 countries.

Concerted effort to enhance IT security.

CHALLENGE:

In April 2007, Estonia w hit by the largest organised cyber-attack against a single country. International cooperation w needed to contain this new threat.

EFFECT:

Estonia h become one of the leading nations in cyber security. Both the NATO Cooperative Cyber Defence Center of Excellence and the EU IT Agency are situated here in Tallinn.

Scal blockchain technology KSI is developed by Estonian cryptographers.

CHALLENGE:

Following the cyber-attacks in 2007, Estonia needed to mitigate threats of insider ta manipulation in its registries.

EFFECT:

Estonia h become a pioneer of blockchain technology. Several government registries are backed by the KSI Blockchain.

A nationwide integrating ta from Estonia’s healthcare providers.

CHALLENGE:

improving the quality and efficiency of health care provided under public health insurance.

EFFECT:

the electronic health record h created a comprehensive pro le of each patient, reducing bureaucracy and giving access to time-critical information in emergency situations.

A centralised paperless for issuing and handling medical prescriptions.

CHALLENGE:

minimising paperwork for prescribing and dispensing medical drugs.

EFFECT:

99% of medical prescriptions are handled online; routine refills can be issued without appointments.

Mapping challenges and solutions for developing state e-services

CHALLENGE:

addressing the e-state’s current shortcomings to sure its sustainability and future development.

EFFECT:

a better understanding of the public’s needs and the clear definition of goals and principles for the development of e-services.

One-stop online service for drivers and owners of vehicles

CHALLENGE:

simplifying and reducing the costs of the Road Administration’s service provision.

EFFECT:

the e-portal provides services six times fter, 20% cheaper, and increes transparency.

A borderless society for any global citizen to join.

CHALLENGE:

finding new and innovative ways to attract international business and talent to Estonia.

EFFECT:

e-residency is the first nation for global citizens. The number of e-residents and their businesses is steadily increing.

Estonia green-lights plan to create the first ta embsy outside its borders

Challenge:

suring the continuity of Estonia and our statehood in worst-ce scenarios like critical failures or external threats

Effect:

Estonia is the first country in the cloud, our critical tabes and services are backed up in a high-security ta centre in Luxembourg

Nordic Institute for Interoperability Solutions (NIIS) ensures the development and strategic of X-Road and other e-governance solutions

Challenge:

ensuring the interoperability of e-governance solutions and platforms both nationally and internationally

Effect:

founded by Estonia and Finland NIIS is a pioneer of cross-border e-governance solutions, intent on providing better content and services for the public

Proactive government services that react to life events requiring minimal bureaucracy

Challenge:

reducing bureaucracy and human resources to manage essential routine state services

Effect:

seamless services provide a more natural relationship with the state; the first seamless service goes live in 2018

Outlining the current and future usages of AI in government and private services

Challenge:

creating the legal and strategic framework for accelerating AI development and making Estonia a trailblazer in the field

Effect:

a detailed strategic plan for promoting implementation of AI solutions in public and private sector

The goal of e-Estonia Briefing Centre is to inspire global policy makers, political leaders, corporate executives, investors and international media with the success story of e-Estonia and build links to leading IT service providers.

The e-Estonia Briefing Centre h become a must-see destination, hosting over 10,000 international decision-makers every year. Make sure to book your visit in advance.

This is the story of the world’s most advanced society


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