That Little Voice Inside (C)

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Publication Date:
November 13, 2014

Source:
Darden School of Business

Catherine Russell, senior vice president of Harbor Community Bank (H), had lunch with one of her branch managers, Rachel Dwyer, to confront her about violating bank opening and closing procedures. When Russell had asked about the situation earlier, Dwyer had boldly lied, as had the two H branch s who worked under Dwyer. What would be the most appropriate resolution? This case is preceded by the A and B cases.

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That Little Voice Inside (C)


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