Effective Communication in the Workplace
Once you understand the importance of communication in project management, the next step is
ensuring your communication in the workplace is effective.
There are four key aspects to effective communication in business projects…
Projects have many stakeholders, each with their own specific needs.
Early in the project you should identify your
key stakeholders and determine what information they need to know. Then tailor your project communication accordingly.
To be effective, you need to be able to communicate information clearly. This involves more than proper grammar and
composition. It also includes being able to simplify complex ideas into logical pieces that allow for others to
understand your message.
Being able to clarify and simplify complex issues is an important responsibility for a project manager. But you must
be able to do this concisely. Your stakeholders don’t want to go through paragraphs of information to understand an
issue or topic. You need to take the time to breakout the key points in a concise yet complete way.
Communicating project information on a regular basis and in a consistent format can help you manage stakeholder
expectations and reduce individual requests for information. This is important for building trust and credibility with
your project stakeholders. Plus, it will end up saving you a lot of time.
The most obvious project deliverable that should be distributed on a set schedule is the Status Report. By sending
your project status report on a set schedule and in a specified format, your stakeholders will know when they can expect
to get project updates and what information will be included.
Your Project Management Communication Plan should specify any scheduled communications you will
distribute as well as the information they will contain.
The final aspect for effective workplace communication is that you need to communicate often and openly.
To do this you need to develop an open dialogue with your stakeholders where you are able to share both good news and
bad news with them.
One of the worst things you can do is to sit on bad news. By communicating bad news earlier, you give everyone more
time to adjust their plans or find ways to minimize the impact.
Applying these four guidelines to your communication in the workplace will go a long way towards making your
Understanding the importance of communication in business is critical for project success. Get a practical definition of communication and learn about the different types of communication you can use.
Using a practical model and definition of communication will give you a framework to ensure effective business communication on your projects. Start improving your personal communication skills now.
Effective communication skills are the foundation of a project manager’s success. Learn how using four different types of communication can help your project get results.
Strategically choosing the types of communication medium you use will help you communicate successfully. Learn the factors to consider when determining which business communication media to use.
Subscribe to Project Success Tips, my FREE Project Management Newsletter where I share tips and techniques that you can use to get your Project Management Career off to a great start.
As a BONUS for signing up, you’ll receive access to my Subscribers Only Download Page! This is where you can download my “Become A Project Manager Checklist” and other project management templates.
Research & References of Effective Communication in the Workplace|A&C Accounting And Tax Services