How Does Digital Transformation Happen? The Mastercard Case

How Does Digital Transformation Happen? The Mastercard Case

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Publication Date:
February 26, 2018

Industry:
Financial Services

Source:
INSEAD

The case discusses different steps which Mastercard has followed in its digital transformation journey. They involve opportunity framing, creating innovation pathways, finding digital transformation opportunities, and innovation with partners within adaptive ecosystems. With the objective to stop competing with other payment processing firms (like Visa or Amex) and start competing with cash, Mastercard has moved from an undifferentiated processor of payments to a builder of unique technological platforms.

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How Does Digital Transformation Happen? The Mastercard Case

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The basis of coaching: Reflections of a coach

The basis of coaching: Reflections of a coach

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Publication Date:
November 12, 2011

Source:
IESE

This note is based on the considerable experience of a coaching professional and introduces a powerful personal advisory tool for improving performance in management posts. It is intended to be clear, useful and succinct: it does not cover every detail and provides no statistical evidence, yet it should serve as a practical introduction to coaching.

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The basis of coaching: Reflections of a coach

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Kroeker Farms Limited: Expanding Hemp Production

Kroeker Farms Limited: Expanding Hemp Production

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Publication Date:
June 19, 2018

Industry:
Agriculture

Source:
Ivey Publishing

Kroeker Farms Ltd. (Kroeker) had 500 acres of organic hemp in 2016 and planned to expand to 1,100 acres in 2017. Kroeker was one of the largest producers of potatoes in Manitoba, and hemp had become an important part of the crop rotation on its certified organic land. The agronomist responsible for all non-vegetable crops was looking at two equipment investment options because the equipment currently used for hemp was already at its maximum capacity. The first option was to invest in a new technology-a camera cultivator along with a new air seeder, which had to be imported from Europe. The second option was to simply invest in a larger version of the row-cropping equipment that had been used successfully for hemp on the farm. With the next seeding term approaching quickly, in Spring 2017, he needed to make this decision as he knew if he chose the new technology option, shipping from Europe would add additional logistical and timing concerns.

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Kroeker Farms Limited: Expanding Hemp Production

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Tenet Healthcare and Conifer Health Solutions

Tenet Healthcare and Conifer Health Solutions

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Publication Date:
March 01, 2016

Industry:
Healthcare

Source:
Harvard Business School

This case explores the relationship between Tenet Healthcare, the third largest for-profit hospital chain, and its subsidiary Conifer Health Solutions, a health services company. Conifer’s IT programs help health care providers with revenue cycle management and population health management; the case provides an overview of both sectors. Conifer has been growing rapidly, leading some to question what the best relationship is for Tenet and Conifer going forward. The current parent-subsidiary arrangement presents synergies as well as potential conflicts.

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Tenet Healthcare and Conifer Health Solutions

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Moo Cluck Moo: Serving Up More Than the Minimum Wage

Moo Cluck Moo: Serving Up More Than the Minimum Wage

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Publication Date:
September 22, 2016

Industry:
Hospitality

Source:
WDI Publishing at the University of Michigan

Moo Cluck Moo owners Harry Moorhouse and Brian Parker never really thought about a living wage when they opened their fast food restaurant. It was never a question – they just thought it was the right thing to do. Providing a living wage would mean happier employees, which would lead to better retention and better service. Now that they are considering franchising the business they are wondering if employee wages will be a contract provision. If so, all of their best intentions may be for naught.

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Moo Cluck Moo: Serving Up More Than the Minimum Wage

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Tim Hertach at GL Consulting (A)

Tim Hertach at GL Consulting (A)

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Publication Date:
November 17, 1999

Industry:
Consulting

Source:
Harvard Business School

Ten years into his career after graduating from HBS, Tim Hertach discovers billing irregularities at his consulting firm. He must decide whether (and how) to challenge senior management or to stay quiet and protect his career.

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Tim Hertach at GL Consulting (A)

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