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July 03, 2000
Harvard Business School
This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details.
As dramatic changes in technology and customer tastes roil the Music industry, the top executives of BMG Entertainment, one of the world’s largest record companies, must decide how to organize for digital distribution of Music. This case includes a brief history of the Music industry, a description of the industry’s current structure and economics, and a description of digital downloading effoRTS.
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