Do you have trouble getting answers to email you send at work? Are there some people with whom you need to communicate on a regular basis who don’t answer your email and seem to be avoiding your phone calls?
Before you chalk up the lack of communication to other people’s bad work habits or rudeness, take a close look at your own communication style. It’s possible that those who don’t answer your emails or take your phone calls aren’t careless, forgetful, or rude. They just may be trying to avoid you.
If you don’t have an ongoing personal disagreement with someone and they don’t owe you work or money, the problem could be the way you communicate in email. You see, what you say in email often “sounds” different to the recipient than it would if you were talking to them in person. If the email messages you send seem condescending, petty, picky, or needlessly complicated, you’ll find it increasingly difficult to get responses in a timely fashion.
Here are some of the most aggravating email mistakes to avoid.
If you keep the tips above in mind, remember that email recipients aren’t necessarily thinking about the same things you are at the time they get your email, and remember to say “Please” and “Thank You” often, you’ll find more of your email will get prompt replies and more of the things you need done, will get done quickly.
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About the author:
Janet Attard is the founder of the award-winning Business Know-How small business web site and information resource. Janet is also the author of The Home Office And Small Business Answer book and of Business Know-How: An Operational Guide For Home-Based and Micro-Sized Businesses with Limited Budgets. Follow Janet on Twitter and on LinkedIn