4 Common Misconceptions About Mobile Marketing

Written by promotiondept

September 16, 2018

Last Updated: Mar 27, 2017
Do you need to be using mobile marketing? More and more umers are using mobile devices to connect with the places they do business. Here are four common misconceptions about mobile marketing that could cause you to lose valuable customers.

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If you own a small business or are responsible for marketing a nonprofit organizon, you may have some reservons, doubts, , or possibly even concerns about whether or not you should be thinking about mobile right now. That’s understandable! You’ve a lot of work into marketing your business and any change you make needs to be the time and energy that comes with that change. When idering what role (if any) mobile should have in marketing your business, you want to make sure you’re making decisions based on the right informon.

Here are some common misconceptions about mobile that might make you reider going mobile:

“My customers aren’t using mobile.”

Without question, this is one of the most common reasons small businesses cite for not using mobile marketing. But while you may not think mobile is on the mind of your customers today, there’s a good chance that it will be sooner than you think. It doesn’t matter if you run a -owned restaurant that just celebrated its 50th anniversary or a florist that just opened its doors, mobile al influences the lives of your customers and will have a greater influence in the years to come. Now is the time to get .

RELATED: How to Let Customers Pay with Their Smartphones

“It isn’t important in my industry.”

Even if you accept that your customers are using mobile, you may still have doubts about whether “being mobile” matters for your particular industry. It’s a fair argument, especially if you’re working in an industry that’s not typically known for being technologically advanced. But here’s the thing, regardless of whether or not you and your peers are ahead of the mobile curve, your next great customer probably is. 

Think of one of the most popular tools umers are using to find new businesses — online search. Did you know that searches on mobile devices are expected to surpass desktop searches by the end of ? It’s true. This means that regardless of what you do, more and more customers’ first contact with your business is going to be on a smartphone or tablet in the coming days, weeks, months, and years. You can hold on to the belief that your industry doesn’t need to change, or you can yourself ahead of your industry peers and offer an that new and current customers will thank you for.

“Mobile marketing is another cost—I don’t have the .”

There are certainly expenses you may want to take on to improve the mobile you offer customers in the future, but a lot of the work that needs to be done won’t come with an additional price tag. When you’re starting out, mobile shouldn’t cost you a dime. What it will cost you is some time to think of ways to make marketing tools like email, social media, and search work better for your increasingly mobile audience.

“I’m not tech savvy.”

Without the right context, mobile can be a pretty intimidng word. But mobile is more about your audiences’ behavior than it is about the actual technology behind it. When we’re talking about a mobile-friendly email, what we’re really talking about is an email that looks good and is easy for your reader to ume when they aren’t seated in front of a laptop or desktop comer.

You might not know how to build a mobile app, but you can understand a few basic principles to help guide your design decisions.

Once you accept that your audience is becoming more mobile, you’ll be on your way to adopting a strategy to meet their expectons.

Related article: Six Ways to Provide Value with Mobile

Editor’s note: Not using email marketing yet? Or not happy with your provider? BusinessknowHow.com uses and recommends Constant Contact. Try it free today.

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Ellen Williams, tant Contact Regional Development Director, New York and Southern Connecticut

Ellen has over 20 years of technology and marketing and has presented to over 4,000 small businesses, nonprofits, and associons. Her advice on best practices help organizons understand how to build great customer relonships that inevitable grow their businesses.  



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