3 Different Methods of Giving Feedback to Your Project Team

3 Different Methods of Giving Feedback to Your Project Team

Dartmouth College experts separate feedback into two possible areas:

For feedback to be helpful and productive, it needs to be based on measurable data, istent in dey, and tructive in approach. This methodology results in steady doses of reinforcet or slight course corrections during the duration of the project. Since team members can focus on the modification of only one or two actions taken, feedback is not overwhelming to the point of frustration. This approach also eliminates the need for major course corrections that can easily destroy team unity.

The human elet adds potential of failure into any feedback session. While honest mistakes, misings and communication errors do happen, project managers occasionally set themselves up for failure from the onset. In these situations the urgency and poignancy of the message gets lost due to an inept dey.

Common traits shared by professionals frequently erring here include:

Generally , these feedback mistakes happen to untrained, disorganized or autocratic project managers. While the first two groups can change their leadership styles rather quickly, the last group — made up of autocratic leaders — must re-evaluate the benefits of this leadership style and make much more far-reaching behavioral change modifications.

Feedback Sandwich

The American Academy of Family Physicians explains the sandwich technique couches a bit of corrective feedback between two elets of reinforcet. Use this type of feedback when data shows a mix between improvet needs and benchmark adherence. The trick to using this style of communication effectively is clarity. As a project manager, you must be extremely succinct in pinpointing the area of needed improvet, as well as the two areas of excellence. A common mistake is the use of specific criticism and vague or generic praise.

E(vidence), E(ffect) and C(hange) or EEC

In this model, improvet is the focus of the feedback. Communication tools are strictly clinical and intentionally devoid of emotional terms. For example, the project manager corrects a team member for deviations. The evidence presented is a mix of print-outs, data and verifiable incidents of the inappropriate variation. The effect is another print-out that shows concrete cause-and-effect chains brought on by the deviations. The desired change may not be readily apparent to the project manager, and it is here that she should carefully inquire about the possible reasons for divergence. In some cases, it may be a personal problem that took the team member’s focus off the tasks at hand. Self-assesst will lead the worker to the right change response.

Group Feedback

While the other methods of communication assume a one-on-one setting, group feedback affects the entire team. It is a dangerous method to use and inevitably leads to misings and frustration, simply because the dey of the message cannot be tailored to individual recipients. In this setting, the team — as a whole — is the recipient of the communication given by the project manager. It is time-saving but frequently unproductive.

Project managet recurrently takes on an international component. Missing or incomplete language familiarity is a huge contributor to misings, mixed messages and workplace dissatisfaction. An effective project manager recognizes the potential for miscommunication and counteracts it with a feedback method that is rich in bullet points and devoid of cultural or societal nuance. Avoid metaphors, plays on words and colloquial expressions. Instead, adopt a clear method of formal feedback dey that is brief and to the point.

It is clear that using different methods of project feedback to your project team is an integral part of the project’s . In the same vein, failure at this juncture may quite easily derail an otherwise viable project. Even if the benchmark adherence remains satisfactory, there is a good that losses take place in the realm of employee satisfaction, motivation and perhaps even retention.

3 Different Methods of Giving Feedback to Your Project Team