AT&T Resource Link: Revisioning the Managerial Workforce

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Publication Date:
October 07, 1996

Industry:
Telecommunications

Source:
Harvard Business School

Resource Link is an in-house temporary firm, supplying managers and technical workers to the 26 business units of AT&T on a contract basis. The challenge facing Resource Link is how to grow, since an increasing number of managers are eager to use variable workers to staff their businesses. Resource Link must decide whether to bring outsiders into the pool or to continue to rely on AT&T employees who choose this way of working.

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AT&T Resource Link: Revisioning the Managerial Workforce

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