Scovill, Inc.: NuTone Housing Group

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Publication Date:
December 18, 1985

Source:
Harvard Business School

Industry:
Construction and engineering

Describes a conflict between the corporate controller and a division president about labor standards, which the division purposefully overstates to protect its margins. Illustrates the multiple roles of standards, and the roles of controllers and line management in resolving such conflicts.

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Scovill, Inc.: NuTone Housing Group

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