Royal Bank of Canada: Transforming Managers (B)
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Publication Date:
June 16, 2015
Industry:
Financial Services
Source:
Stanford Graduate School of Business
The 2015 case “Royal Bank of Canada: Transforming Managers (B)” details the success of the manager improvement pilot intervention program discussed in the companion case, “Royal Bank of Canada: Transforming Managers (A).” Within one year, the division that ran the program, the Canadian Banking operations division, saw marked improvement in nearly all of the managers who participated in the program. Based on these results, the division continued to hone the intervention program details, and RBC expanded the program across the bank.
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Royal Bank of Canada: Transforming Managers (B)
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