iMotors: New Competition in Used Cars (A)

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Publication Date:
October 01, 2001

Industry:
Retail & Consumer Goods

Source:
INSEAD

iMotors was an online used car retailer. Its business model reconfigured the industry value chain and allowed it to create significant new value for consumers. The case highlights the tension between value creation and value appropriation, limits to growth and the importance of establishing legitimacy in creating new categories. It also raises the question of the sustainability of competitive advantage.

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iMotors: New Competition in Used Cars (A)

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