Express Scripts: Promoting Prescription Drug Home Delivery (A)
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Publication Date:
February 26, 2016
Industry:
Retail & Consumer Goods
Industry:
Pharmaceuticals
Industry:
Healthcare
Source:
Harvard Business School
The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home delivery of prescription drugs by mail-a process proven to lower prescription fill error rates, increase cost savings, and improve medication adherence.
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Express Scripts: Promoting Prescription Drug Home Delivery (A)
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