ToyWorld, Inc.: Information Technology Planning

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Publication Date:
May 25, 1995

Industry:
Retail & Consumer Goods

Source:
Harvard Business School

ToyWorld, a fast growing retailer, was revitalizing its information technology (IT) infrastructure and called in AT&T to help plan for the future. Five strategic alternatives for use of information and communications technology were identified through value chain analysis and use of proprietary AT&T methodology. While two could be implemented by ToyWorld action alone, two would require external cooperation, and one represented an entirely new (but related) line of business.

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ToyWorld, Inc.: Information Technology Planning

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