The Zurna Lubb Hotel, Lazistan

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Publication Date:
April 26, 2018

Industry:
Hospitality

Source:
Ivey Publishing

A management consultant had a bad experience at a globally branded luxury hotel in Zurna City, Lazistan. After writing a candid online review of the hotel, the consultant found himself embroiled in an altercation when the hotel management lashed out and tried to discredit him by complaining to his organization.

Dr. Yesim Elhan Kayalar (Jim) affiliated with Australian International School; University of Bradford; and University of Asia & Pacific.

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The Zurna Lubb Hotel, Lazistan

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