THE TENDLEY CONTRACT – Confidential Instructions for the Schools

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Publication Date:
January 01, 1991

Industry:
Consumer Electronics

Industry:
Technology

Industry:
Educational Institutions

Source:
Program on Negotiation at Harvard Law School (PON)

Accompanied by product #PON479.

Two-party contract negotiation between a computer consultant and a school district representative at an apparent impasse over different expectations over cost of services. A school district and a computer consultant are negotiating a potential contract for repair of the school district’s failed computer network. Both parties are eager to work with each other: the consultant’s qualifications appear perfect for the school district’s needs, and the school district would help the consultant connect with additional governmental clients. After a fair amount of negotiation, however, the parties find themselves at an impasse: the consultant’s bid (which the consultant feels is very low) is considerably higher than the school’s budget for this project. The consultant and a school representative have agreed to meet one last time in an effort to salvage the deal. This simulation happens to involve a consulting contract, but the negotiation lessons are generic. The exercise can be used simply to illustrate the importance of the creative, option-generating aspect of negotiation. More importantly, it can also be used as the principal vehicle for presenting integrative theory more broadly.

This is a role play case.

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THE TENDLEY CONTRACT – Confidential Instructions for the Schools

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