Coinmen Consultants LLP: Adopting a Technology-Based Learning Culture
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Publication Date:
February 27, 2017
Industry:
Professional Services
Industry:
Technology
Source:
Ivey Publishing
In 2016, the three co-founders of Coinmen Consultants LLP (Coinmen), an independent business advisory and chartered accountancy firm in New Delhi, faced a dilemma with respect to the knowledge management process at their firm. Due to the firm’s rapid growth, a change was certainly necessary, but the partners held some reservations about adopting a technological process for knowledge-sharing in their company. Would the implementation of a knowledge management system have a negative impact on the learning culture of Coinmen by providing the employees with ready-made solutions? Would it make employees dependent on technology, thus compromising their personal development? How could Coinmen ensure that the new technology would be used in combination with-not instead of- employee expertise? And finally, after a knowledge management system was introduced, should Coinmen also consider implementing a human resources information system and talent analytics?
The authors are affiliated with Management Development Institute.
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Coinmen Consultants LLP: Adopting a Technology-Based Learning Culture
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