The Resort in Pueblo Valley (A)
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Publication Date:
August 01, 2004
Industry:
Hospitality
Source:
INSEAD
The case describes the story of three generations of a business family, who owned and managed a beautiful resort. The family story includes traumatic events like: early deaths; suicide; and remarriages and the lack of communication on succession issues. Succession took place in abrupt ways, through death of owner-managers, or threat to sell by their widows. Case (A) describes the history of the family and the business until 1996, when the second generation widow confronts the children with her determination to sell the business. Case (B), to be used after case discussion, explains what happened afterwards.
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The Resort in Pueblo Valley (A)
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